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Assertive Communication, Examined
Say It Plainly
What the research says about assertive communication and boundaries: how it is measured, whether training works, speaking up when it matters, caring for others without losing yourself, switching off from work, and recovery. Twelve research chapters that name each study and its size, plus a weekly routine, drills with answer keys and a toolkit with scripts.
15 chapters · 40 pages · 14 studies cited
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What you get
What the Research Measures
Questionnaires, observer ratings and counts of behaviour, and why the difference matters.
Does Assertiveness Training Work?
A systematic review of training for healthcare staff: who it helped, who it did not, and what made it work.
Speaking Up When It Matters
A pooled analysis of nine studies with 804 nurses and nursing students: speaking-up behaviour up by 0.58 standard deviations, with a wide range.
Two Smaller Studies: Work and School
36 novice nurses and 126 students: what each found, and why the conclusions need checking against the results.
A Randomised Test With Nurses
60 nurses in Taiwan, six two-hour workshops and a control group: assertiveness up, stress down, held at four weeks.
Assertiveness and Bullying at Work
A survey of 241 nurses: six factors linked with bullying, why a link is not a cause, and where responsibility lies.
Caring for Others Without Losing Yourself
A theory of unmitigated communion: focus on others to the exclusion of the self, and its link to distress.
Switching Off From Work
A three-day study of 87 workers and a study of work-home separation and phones.
Recovery, Worry and Sleep
A randomised trial of 128 teachers: a six-session recovery training and what changed in sleep and worry.
The Cost of Always Saying Yes
98 couples: individual initiative at work, rated by the partner, went with more role overload, job stress and work-family conflict.
When Helping Wears You Out
273 employees and their peers: helping went with more fatigue when support was low, and tired people helped less later.
Why Speaking-Up Programmes Often Disappoint
A review of 76 healthcare studies with 122,009 staff: varied measures, no single theory, and a culture that does not always listen.
A Practice Routine
Five if-then plans and a light weekly routine that turn the book into habit.
Drills: Hear It, Say It, Fix It
Passive, aggressive or assertive; the three-part sentence; a no with an offer; reading the numbers; claim checks. Checked answers. Practice material, not research.
Tools and Glossary
A script card, boundary card, log, one-page checklist and a glossary of 17 terms. Practice material, not research.
What makes this different
Every research claim names its study
Each research claim names the study and its size where the abstract gave it. A Sources section lists all 14.
Conclusions checked against results
Where an abstract's conclusion goes further than its results, the book says so, and the drills teach you to read intervals and claims yourself.
Scripts and drills you can use today
A script card, drills with answer keys and a log, labelled as practice material, not research.
Read the first 3 chapters free
Download chapters 1 to 3 before you decide. No email required.
Download free chapters (PDF)Look inside
Real pages from Say It Plainly
These pages come straight from the free chapter. The full workbook is written the same way.
Questions before you buy
What do I get?
The full book as a PDF and as an ePub for Kindle and Apple Books. One purchase, one flat price, no subscription.
How do I receive it?
You pay on a secure Stripe checkout page. The download link is sent to your email right after purchase.
What if it is not right for me?
You get a full refund within 30 days of purchase, no questions asked. Email the address in your confirmation message.
Can I read a sample first?
Yes. Get Chapter 1 free by email and read it before you decide.
Get Say It Plainly
PDF + ePub. Instant download. 30-day guarantee.
$14.99Buy Say It Plainly — $14.99Secure checkout via Stripe. 30-day money-back guarantee.