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Everyday Conversation Skills

The Conversation Playbook

A practical guide to everyday conversation: openers, follow-up questions, listening, joining and leaving groups, calls and repairing awkward moments. Ten chapters that name the study behind each research claim.

10 chapters · 37 pages · 14 studies cited

$14.99

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Buy The Conversation Playbook — $14.99

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The Conversation Playbook book cover
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What you get

Chapter 1

Why Conversations Stall

Where the quiet expectation of a bad conversation comes from, and what four published studies show about how conversations really go.

Chapter 2

Starting Without a Line

Five plain openers tied to the place, the occasion or the task, and what to say in the second sentence.

Chapter 3

Questions That Open People Up

The question type linked to being better liked, with examples from the study and three ways to build a follow-up.

Chapter 4

Listening So They Notice

What high-quality listening is, what four lab experiments found, and five habits to practise.

Chapter 5

From Small Talk to Real Talk

A four-rung ladder from facts to values, signals to watch, and an easy exit for deeper questions.

Chapter 6

Joining and Leaving a Group

What 932 conversations show about endings, and a plan for stepping into and out of a circle.

Chapter 7

Calls and Video Meetings

What research links to video-meeting fatigue, plus ways to keep calls warm and short.

Chapter 8

Quiet Types, Busy People and Acting Outgoing

Two studies on acting outgoing, short doses, planned recovery, and how to talk with quiet or busy people.

Chapter 9

When a Conversation Goes Wrong

Repair steps for a lost thread, a clumsy remark or an awkward silence, and when to seek more help.

Chapter 10

A Practice Routine

Three if-then plans and a light weekly routine that turn the book into a habit.

What makes this different

Every study is named

Each research claim names the study and says what was read: the abstract, the abstract page or the full paper. A Sources section lists all 14.

Suggestions are labelled

Practical habits and worked examples are marked as suggestions and invented illustrations, never passed off as research.

One small exercise per chapter

Each chapter ends with a short exercise and key points, so you can try one idea at a time.

Read the first 3 chapters free

Download chapters 1 to 3 before you decide. No email required.

Download free chapters (PDF)

Look inside

Real pages from The Conversation Playbook

These pages come straight from the free chapter. The full workbook is written the same way.

The Conversation Playbook, sample page 1The Conversation Playbook, sample page 2The Conversation Playbook, sample page 3

Questions before you buy

What do I get?

The full book as a PDF and as an ePub for Kindle and Apple Books. One purchase, one flat price, no subscription.

How do I receive it?

You pay on a secure Stripe checkout page. The download link is sent to your email right after purchase.

What if it is not right for me?

You get a full refund within 30 days of purchase, no questions asked. Email the address in your confirmation message.

Can I read a sample first?

Yes. Get Chapter 1 free by email and read it before you decide.

Get The Conversation Playbook

PDF + ePub. Instant download. 30-day guarantee.

$14.99Buy The Conversation Playbook — $14.99

Secure checkout via Stripe. 30-day money-back guarantee.